Privacy Policy

1) Introduction and Consent

This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use LuxuryOnline.Free (the “Service”). By creating an account or using the Service, you consent to the practices described below. If you do not agree, do not use the Service.

2) Who We Are

For purposes of Canadian privacy law, the organization operating LuxuryOnline.Free is the data controller responsible for personal information processed through the Service.

3) Who May Use the Service

The Service is intended for adults aged 18 and over. We do not knowingly collect personal information from individuals under 18. If we learn that a minor has provided personal information, we will take reasonable steps to delete the account and associated data.

4) Information We Collect

a) Account Information:
  • Name (used for your account and may be displayed as your profile or display name if such features are offered),
  • Email address (used for account access, service messages, and optional updates).
    We may also record an affirmative confirmation that you are 18+.
b) Usage and Technical Data (Automatically Collected):
  • Device and browser information, operating system, language, screen resolution;
  • IP address, general location derived from IP (city/region level);
  • Date/time stamps, pages/screens viewed, referring URLs, clicks, session duration, gameplay events and performance metrics;
  • Log files and diagnostic data for security and troubleshooting.
c) Cookies and Similar Technologies:
We use cookies, local storage, and similar technologies to keep you signed in, remember preferences, measure Service performance, and understand usage. See Section 7 for details.
 
d) Communications:
If you contact us or participate in optional communications (e.g., feedback forms), we collect the information you provide and our responses.
 
5) How We Use Information
We use personal information to:
  • create and manage your account and provide access to social casino games;
  • operate, maintain, secure, and improve the Service (including debugging, analytics, and load balancing);
  • personalize gameplay features (e.g., remembering settings or progress);
  • send service communications (account notices, security alerts, changes to terms/policies);
  • send optional updates or newsletters where permitted by law and your preferences (you may unsubscribe at any time);
  • detect, investigate, and prevent fraud, abuse, cheating, or violations of our Terms;
  • comply with legal obligations and enforce our rights.

6) Legal Bases and Consent (International Visitors)

We primarily rely on consent and reasonable purposes recognized under Canadian law for collection and use. If you are in a jurisdiction requiring specific legal bases (e.g., the EU/UK), we may rely on consent, contract necessity (to provide the Service), and our legitimate interests in securing and improving the Service.
 

7) Cookies, Local Storage, and Analytics

a) Types:
  • Strictly necessary (authentication, security, load balancing);
  • Preferences (remembering settings);
  • Analytics (measuring usage and performance).
b) Analytics Tools:
We may use analytics services (e.g., Google Analytics or similar) that collect usage data to help us understand how the Service is used and to improve it. These providers may process data on our behalf and may set their own cookies or use SDKs.
 
c) Your Choices:
Most browsers allow you to block or delete cookies. Doing so may affect functionality (e.g., staying signed in). Browser “Do Not Track” signals may not be recognized by the Service. You can opt out of non‑essential analytics where provided within the Service settings, if available.
 

8) When We Share Information

We share personal information only as described below:
  • Service Providers: With vendors who perform services for us (e.g., hosting, analytics, email delivery, security). These parties are contractually obligated to protect personal information and use it only to provide services to us.
  • Legal and Safety: When required by law, regulation, legal process, or to protect the rights, property, or safety of users, the public, or the Service.
  • Business Transactions: In connection with a corporate transaction (e.g., merger, acquisition, financing, or sale of assets), subject to appropriate protections and applicable law.
    We do not sell personal information.

9) International Transfers

We may process and store information in Canada and in other countries where our service providers are located. These locations may have different data protection laws than your jurisdiction. Where required, we implement appropriate safeguards for cross‑border transfers.
 

10) Data Security

We implement administrative, technical, and physical safeguards designed to protect personal information (for example, encryption in transit, access controls, and logging). However, no system is completely secure, and we cannot guarantee absolute security.
 

11) Data Retention

We retain personal information for as long as your account is active and for a reasonable period thereafter for backup, audit, security, and legal compliance purposes. We may anonymize or aggregate data for analytics and to improve the Service.
 

12) Your Choices and Rights

  • Access and Correction: You may request access to or correction of your personal information.
  • Deletion: You may request account deletion; doing so will remove or de‑identify personal information not required to be retained by law.
  • Consent Management: You may withdraw consent to optional communications at any time (e.g., unsubscribe from newsletters).
  • Cookies/Analytics: Manage cookies via your browser and any in‑Service controls offered.
    To exercise these rights, please visit the contact section of the website.

13) Communications and Newsletter

By registering with your email, you agree to receive essential service communications. Promotional or newsletter emails are optional; you can unsubscribe at any time using the instructions in the message or via the Service where available.
 

14) Children’s Privacy (18+)

The Service is restricted to 18+. We do not knowingly collect data from individuals under 18. If you believe a minor has provided personal information, please notify us via the contact section of the website so we can remove the account and associated data.
 

15) Third‑Party Links

If the Service links to third‑party sites or services, their privacy practices are governed by their own policies. We are not responsible for third‑party content or privacy practices.
 

16) Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted within the Service. Your continued use after changes take effect signifies acceptance of the updated policy.
 

17) Contact

For privacy inquiries, access/deletion requests, or complaints, please visit the contact section of the website.

Disclaimer:
In addition to protecting your personal data, Luxury Online Fun is committed to promoting safe and balanced play. For more information on the tools and resources available to support responsible gaming, please see our Player Protection page.